the boring bit
Terms & Conditions
These are really important so please take your time to have a read through them. Don't worry there aren’t that many I promise
- We cannot be held responsible for the accuracy of the information found within our pages that has come from other sources
- I am legally required to state items found within this website are for entertainment purposes/use only. The Pagan Way cannot be held responsible for anything that may or may not happen.
- All photos are the property of The Pagan Way and cannot be used, copied or recreated without prior permission.
- I am not a doctor and therefore my items and advice cannot replace medical assistance. Our items work on a holistic level and are best used in conjunction with orthodox medicine. If, for example you are ill and are considering purchasing our healing items, please make sure you speak to a GP as soon as possible ~ If you have severe depression and are considering purchasing our emotional balance items, again, you must speak to a GP to be properly assessed.
We offer free 2nd class postage for all small UK orders
There are further options available at the checkout ~ including Recorded delivery.We strongly recommend you choose Recorded delivery as it is trackable. We do however choose to use recorded delivery on some orders at our own cost and discretion.
The Pagan Way takes no responsiblity for damaged or lost orders once they are in the postal system. If you choose recorded delivery options at the checkout we will be only too happy to help you chase up any problems with royal mail should they occur.
All orders are sent within 2-3 working days (often sooner) If you require your order urgently please contact us for further options
International orders are all priced by weight and sent either via International Small Packets or International Tracked and Signed, depending which option you choose.
Please allow up to 10 working days to receive your item. If your item has not arrived by this time please contact us. We have never had any problems with customs and all orders have got to our overseas customers without any delay or being opened by customs. That is not to say it wont happen in the future but we are honest on the customs forms.
We truly hope that you are delighted with your purchases from us, however should you ever need it, here is our returns policy
All Items purchased on our website, Etsy or Ebay can be returned to us within 30 days from the date of purchase for either a full refund or exchange. ANY ITEMS DAMAGED OR USED WILL NOT BE REFUNDED If you do need to return an item, please message me first, you will then be issued a returns reference number. You must send items back in their original packaging and obtain proof of posting.
We highly recommend using Royal mail recorded delivery, this is for your peace of mind and ours We do not cover the cost of you sending items back, and we do not refund postage, only the cost of the original item will be refunded.
If you wish to exchange an item, you as the customer will be liable to pay the difference if your chosen item is more than the original purchase price unless otherwise agreed