There are several postage options for you to choose from during the ordering process, please choose the one that best suits your needs. We also now have an Open Box Service that allows you to only pay for one amount of postage over multiple orders. Please click here for more details.
We rarely encounter non deliveries, but it does still happen from time to time, we therefore encourage you to choose either the Signed For or Special Delivery option where possible.
Neither myself, nor The Pagan Way take any responsibility for damaged or lost orders once they have left our hands and are in the postal system, especially if Signed For or Special Delivery options were not chosen. Therefore, replacement items should not be expected, nor demanded as we are under no obligation to do so.
All bracelet orders are sent within 2-3 working days (often sooner). Herbal spell items, spell kits and custom orders can take a little longer. If you are ordering as a gift and you require your order urgently please contact us to discuss the options.
International orders are all priced by weight and sent either via International Standard or International Tracked and Signed, depending which option you choose. Please allow up to 10 working days to receive your item.
If your item has not arrived by this time please contact us. We have never had any problems with customs and all orders have got to our overseas customers without any delay or being opened by customs. That is not to say it wont happen in the future but we are honest on the customs forms.